Frequently Asked Questions

The price of a NY or NJ charter will depend on the package you select, the number of guests in your party, the menu you choose, and the city/marina where your charter will take place. Many of the packages are based on a "per person" rate.

We will ask you certain questions regarding the size of your group, the area you would like your charter to begin and end from, your budget, and most importantly, what you (or your company's) objectives are. Then, we will assist you in selecting the right package for you!

Smoking on The Atlantis is permitted on the outside decks only. Smoking is not and will not be permitted inside the yacht.

Yes, The Atlantis is handicap accessible. The first deck (Main Deck) and restrooms are built for wheel chair and handicap access; however, the Lounge & Sky Decks have limited access. Please give us notice so we are able to ensure the availability of any appropriate assistance upon arrival.

Yes, The Atlantis has restrooms on the Main & Lounge decks. There is also a private restroom in our VIP Room on the Lounge Deck.

We accept all forms of payment, however, refer to your contract and your Event Coordinator for your payment schedule. Some methods are not accepted during certain time frames of the contract stage. All major credit cards are accepted with a varied percentage rate charged (depending on the credit card used).

The availability of parking differs at each pier. Each NYC pier has its own rules and regulations. Generally, parking is excluded with most NYC piers. See a list of our available piers for Departure & Return (link to Dockage & Directions).

Boarding is a half of an hour prior to scheduled sailing time.

The Atlantis gladly welcomes kosher events and kosher caterers. We hold a kosher certificate for beverages served, and we welcome the cleansing of our galley by a Rabbi. The Atlantis is also able to provide a kosher plate if a guest or guests require this option within your non-kosher event.

The Atlantis certainly welcomes the idea of hiring your own chef and caterer. Packages and pricing differ from our regular packages so please make sure to mention to your Event Coordinator if this is what you would like. Keep in mind, any outside caterer or chef must supply their own prep and service equipment, supplies, and service staff.

We are more than happy to schedule a Food Tasting for up to 4 guests. Our Banquet Manager, Anthony Gallo will arrange and host a specialized tasting with selections detailed to your menu. Please contact Anthony (Anthony@newyorkcruises.com) or call our office for appointments.

Vegetarian plates are certainly offered with our menus. Please give us proper notice prior to your event of any dietary concerns for necessary arrangements.

The Atlantis sails rain or shine. The Main Deck & the Lounge Deck are climate controlled with centralized heat/air conditioning for maximum comfort. Most weather systems will not affect the cruising conditions. In the event of severe winds, the Captain will make a well informed and safety-minded decision of whether The Atlantis will sail or remain at the dock for the duration of an event.

The Atlantis is set up to accommodate your wedding ceremony on our beautiful Sky Deck with the amazing view of the New York City or New Jersey skyline as your back-drop. In the event of inclement weather, The Atlantis can be set up to perform your ceremony on the Main Deck, on our raised stage (dais) area. Seating for both options will be temporarily arranged, chapel style.

There is a private VIP suite on board with a private restroom and powder mirror for your comfort, temporary seclusion & privacy.

The Atlantis can help you select most forms of entertainment. We have a preferred list of vendors who have performed on our yacht as well as provided and delivered satisfied results to previous clients.

If you would like to hire your own entertainment, please be advised that a small fee will added for the use of our on-board, state of the art, sound and lighting equipment. We are proud to offer a plug and play option with access to all 150+ speakers throughout all decks on The Atlantis.

There is an allotted time of 5 hours prior to guest boarding for necessary setup. This includes caterers as well. The Captain & crew are responsible for the setup and breakdown of your event. Your Banquet Manager will discuss all major and minor details vital to your event through meetings prior to your event. Email Anthony Gallo at Anthony@newyorkcruises.com or call our office at 718-646-8083.

Gratuity is not included for the crew of your event. Gratuities are discretionary, but suggested. We have a high level of service staff on board and we take pride in the quality and effort they put forth. As such, we always try to make sure our guests know that if they are happy with the service of their staff, they are welcome offer a gratuity at the end of the cruise. Please speak with our Banquet Manager, Anthony Gallo if more information is needed.

It's unlikely. The ships operate in New York Harbor, on the Hudson River and the East River, which are all very calm bodies of water. What's more, our ship is large and very stable, so in most cases, you can hardly tell that the ship is moving.

Lit candles, helium canisters & confetti or streamers of any kind will not be permitted on board The Atlantis. Battery operated candles or candles floating in water are accepted.

If the charterer cannot honor the charter agreement, and wishes to cancel; all payments will be completely refunded providing that the date is rebooked with an event of equal value. There will be a $500.00 service fee deducted from all refunds. All cancellation requests must be made in writing and delivered via e-mail, fax or regular USPS mail service. If The Atlantis is physically incapable of fulfilling her obligation due to unforeseen circumstances, i.e. damage or mechanical failure, a suitable replacement will be found or the total will be refunded to the charterer.